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Taco Time — Frequently
Asked Questions

Everything you need to know about your taco time experience — ordering, our menu, delivery, and more. Can't find what you're looking for? Contact us directly.

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Ordering

4 questions

Placing a taco time order is easy! You have three convenient options:

  • Order online by browsing our menu, adding items to your cart, and completing checkout on our website
  • Call us directly at +1 541-338-0856 to place a phone order
  • Visit us in person at 1031 Green Acres Rd, Eugene, OR 97408 and order at the counter
View Our Menu

Absolutely! We love making your taco time exactly how you want it. You can customize ingredients, request extra toppings, ask for items on the side, or adjust spice levels. When ordering online, use the special instructions field at checkout. For specific dietary needs, please call us at +1 541-338-0856 so we can assist you.

Contact Us for Special Requests

Yes! We offer scheduled pickup orders. You can select your preferred pickup time during checkout when ordering online. For large group orders or catering, we recommend placing your order at least 24–48 hours in advance to ensure everything is prepared to perfection. Call us at +1 541-338-0856 for catering inquiries.

To modify or cancel your order, please contact us as soon as possible — ideally within 10 minutes of placing it. Once food preparation begins, changes may not be possible. Reach us by:

View Refund Policy

Menu & Food

4 questions

Our tacotime menu features a wide variety of authentic Mexican-inspired dishes, including:

  • Classic and specialty tacos (carne asada, al pastor, carnitas, chicken, shrimp)
  • Burritos, quesadillas, and enchiladas
  • Nachos, elotes, and sides
  • Refreshing drinks including horchata, agua fresca, and sodas
  • Desserts: churros and tres leches cake
Explore Full Menu

Yes! We take pride in offering a variety of vegetarian and vegan-friendly choices. Our vegetarian options include bean and cheese tacos, vegetable quesadillas, roasted corn elote, and loaded veggie burritos. Many items can be made vegan by omitting cheese and sour cream. Please let us know your dietary preferences when ordering and we'll be happy to accommodate you.

View Vegetarian Options

Freshness is at the heart of every taco time dish we serve. We source produce from local Oregon farms whenever possible, and our proteins are delivered fresh daily. Our tortillas are hand-pressed in-house, salsas are made from scratch each morning, and we never use artificial preservatives or frozen pre-packaged proteins. You taste the difference in every bite.

We take food allergies seriously. Common allergens present in our kitchen include gluten, dairy, eggs, shellfish, and tree nuts. While we take precautions, please note that cross-contamination is possible. For detailed allergen information on specific menu items, please call us at +1 541-338-0856 or email [email protected] before ordering.

Ask About Allergens

Delivery

3 questions

Yes, we offer delivery within the Eugene, Oregon area! Our standard delivery radius covers most of Eugene and surrounding neighborhoods. Enter your address at checkout to confirm availability. We also partner with popular delivery platforms for extended coverage. Minimum order for delivery is $15.

Order Now for Delivery

Typical delivery time is 30–45 minutes depending on your location, order size, and current demand. During peak lunch (12–1 PM) and dinner (6–8 PM) hours, times may be slightly longer. You'll receive an estimated delivery time at checkout, and we'll notify you when your order is on its way. For real-time updates, call us at +1 541-338-0856.

Our standard delivery fee is $3.99 for orders within 3 miles of our location. For orders 3–7 miles away, a $5.99 fee applies. Delivery fees are clearly shown at checkout before you confirm your order. There are no hidden fees — the price you see is what you pay.

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Payment

2 questions

We accept a wide range of payment methods for your convenience:

  • Major credit and debit cards (Visa, Mastercard, American Express, Discover)
  • Apple Pay and Google Pay for contactless payments
  • Cash (in-store only)
  • Taco Time gift cards

All online transactions are secured with SSL encryption for your safety.

If there is an issue with your order — such as a missing item or a preparation error — please contact us within 1 hour of receiving it and we will make it right. Refunds are processed within 3–5 business days to your original payment method. Cancellations are accepted within 10 minutes of placing an order before food preparation begins.

Read Full Refund Policy

Location & Hours

2 questions

You can find Taco Time at:

  • Address: 1031 Green Acres Rd, Eugene, OR 97408, USA
  • Mon – Fri: 9:00 AM – 6:00 PM
  • Saturday: 10:00 AM – 4:00 PM
  • Sunday: Closed

We are conveniently located in the Green Acres area of Eugene with ample parking available.

Get Directions

We offer both dine-in and takeout options. Our restaurant features comfortable indoor seating with a warm, vibrant atmosphere perfect for enjoying your taco time meal. We also have limited outdoor patio seating available during warmer months. Reservations are not required for regular dining, but for parties of 8 or more, please call ahead at +1 541-338-0856.

Plan Your Visit
Support

Still Have Questions?

Our team is ready to help you. Reach out through any of the channels below and we'll get back to you quickly.

Call Us +1 541-338-0856 Email Us [email protected] Send a Message Contact Form
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