Privacy Policy

Welcome to Taco Time. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tacotime.click, place orders through our platform, or otherwise interact with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

This Privacy Policy applies to all information collected through our website (tacotime.click), and any related services, sales, marketing, or events (collectively referred to as the "Services").

1. Who We Are

Taco Time is a food service business operating in the United States. We are the data controller responsible for your personal information collected through our Services.

For any privacy-related questions, requests, or concerns, you may contact us at the email address listed above.

2. Information We Collect

We collect various types of information in connection with our Services. The types of information we may collect include the following:

2.1 Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

• Register or create an account on our website
• Place a food order or make a purchase
• Sign up for newsletters, promotions, or loyalty programs
• Contact our customer support team
• Participate in surveys, contests, or promotional activities
• Submit feedback, reviews, or testimonials

The personal information we collect may include:

• Identity Information: Full name, username, or similar identifier
• Contact Information: Email address, telephone number, billing address, delivery address
• Payment Information: Credit or debit card details, billing information (processed securely through third-party payment processors; we do not store full card numbers)
• Order Information: Details about food orders you place, including items purchased, order history, and special instructions
• Account Credentials: Username and password (encrypted)
• Communications: Records of correspondence if you contact us
• Preferences: Dietary preferences, favorite menu items, marketing preferences

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and your visit. This information is used to help us understand how our website is being used and to improve your experience. Automatically collected information may include:

• Device Information: IP address, browser type and version, operating system, device identifiers
• Usage Data: Pages visited, links clicked, time spent on pages, referring URLs, search terms used on our site
• Location Data: General geographic location based on IP address (not precise GPS location unless you grant permission)
• Log Data: Server logs including access times, error logs, and diagnostic data
• Cookie and Tracking Data: Information collected through cookies, web beacons, pixels, and similar tracking technologies (see Section 8 for more details)

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (if you connect your account or log in via social media)
• Third-party food delivery partners or aggregators
• Analytics providers
• Marketing and advertising partners
• Payment processors and fraud prevention services

3. How We Use Your Information

We use the information we collect for various business and operational purposes. We will only use your personal information when the law allows us to do so. Most commonly, we will use your personal information in the following circumstances:

3.1 Service Provision and Order Fulfillment

• To process and fulfill your food orders
• To create and manage your account
• To process payments and prevent fraudulent transactions
• To arrange delivery or pickup of your orders
• To send order confirmations, receipts, and status updates
• To provide customer support and respond to your inquiries

3.2 Communication and Marketing

• To send you promotional emails, newsletters, and special offers (with your consent where required)
• To notify you about changes to our menu, services, or policies
• To administer loyalty programs, contests, and promotions
• To send you personalized recommendations based on your order history and preferences
• To conduct surveys and gather feedback to improve our services

3.3 Analytics and Service Improvement

• To analyze usage patterns and trends on our website
• To improve the functionality, performance, and user experience of our website and app
• To develop new products, services, and menu items
• To conduct internal research and analytics
• To monitor and analyze the effectiveness of our marketing campaigns

3.4 Legal and Compliance Purposes

• To comply with applicable laws and regulations
• To enforce our Terms of Service and other agreements
• To detect, prevent, and address fraud, security breaches, and other harmful activities
• To respond to legal requests, court orders, and regulatory requirements
• To protect the rights, property, and safety of Taco Time, our customers, and the public

4. Sharing Your Information with Third Parties

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your information with trusted third parties in the following circumstances:

4.1 Service Providers

We may share your information with third-party vendors and service providers who perform services on our behalf, including:

• Payment Processors: To securely process your payments (e.g., Stripe, Square, or similar providers)
• Delivery Partners: To fulfill your delivery orders
• Email Marketing Platforms: To send marketing communications and newsletters
• Analytics Providers: Such as Google Analytics, to help us understand website usage
• Cloud Hosting Services: To store data and host our website securely
• Customer Support Tools: To manage and respond to customer inquiries
• Fraud Prevention Services: To detect and prevent fraudulent activity

All service providers are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy, and they are prohibited from using it for their own purposes.

4.2 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs and your information becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or government agency request). We may also disclose your information when we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of Taco Time
• Prevent or investigate possible wrongdoing in connection with the Services
• Protect the personal safety of users of the Services or the public
• Protect against legal liability

4.4 Aggregated or De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes.

5. Data Security

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

5.1 Technical Safeguards

• Encryption: All data transmitted between your browser and our website is encrypted using Secure Socket Layer (SSL) / Transport Layer Security (TLS) technology
• Secure Servers: Your data is stored on secure servers with access controls and firewalls
• Password Protection: Account passwords are stored using industry-standard hashing algorithms
• Payment Security: Payment card information is processed through PCI-DSS compliant payment processors; we do not store full card numbers on our servers
• Regular Security Audits: We conduct periodic security assessments and vulnerability testing

5.2 Organizational Safeguards

• Access to personal information is restricted to authorized personnel on a need-to-know basis
• Employees with access to personal data are trained on data privacy and security practices
• We have data breach response procedures in place
• Third-party service providers are vetted for security practices

6. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

6.1 Rights Under U.S. Federal and State Law

We operate in the United States and comply with applicable federal and state privacy laws, including the Federal Trade Commission Act (FTC Act), which governs unfair or deceptive practices in commerce. Depending on the state in which you reside, additional rights may apply:

6.2 California Residents — CCPA/CPRA Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including:

To exercise your California privacy rights, please contact us at [email protected]. We will respond to verifiable consumer requests within 45 days, as required by the CCPA/CPRA. We may extend this period by an additional 45 days when necessary, with prior notice.

6.3 General User Rights (All Users)

Regardless of your location, you may exercise the following rights with respect to your personal information:

• Right of Access: You may request a copy of the personal information we hold about you
• Right to Correction: You may request that we correct inaccurate or incomplete information
• Right to Deletion: You may request that we delete your personal information in certain circumstances
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time (this will not affect the lawfulness of processing before withdrawal)
• Right to Opt-Out of Marketing: You may opt out of receiving promotional communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly

To exercise any of these rights, please submit a request by:

• Emailing us at: [email protected]
• Visiting our website: tacotime.click

We may need to verify your identity before processing your request. We will not charge a fee for processing your request unless it is excessive or repetitive. We will respond to all legitimate requests within 30 to 45 days.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When your personal information is no longer needed, we will securely delete or anonymize it. If deletion is not immediately possible (e.g., because the information is stored in backup archives), we will securely store and isolate your personal information until deletion is possible.

8. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content and advertisements. This section provides a brief overview of our cookie practices.

8.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies may be "session" cookies (which expire when you close your browser) or "persistent" cookies (which remain on your device for a set period of time).

8.2 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the website to function properly (e.g., shopping cart, login sessions)
• Performance and Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
• Functionality Cookies: Enable enhanced functionality and personalization (e.g., remembering your preferences)
• Targeting and Advertising Cookies: Used to deliver relevant advertisements and track marketing campaign effectiveness

8.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete cookies that have already been set. However, disabling certain cookies may affect the functionality of our website.

You may also opt out of certain third-party cookies through the Network Advertising Initiative (www.networkadvertising.org) or the Digital Advertising Alliance (www.aboutads.info).

9. Children's Privacy

Taco Time does not knowingly collect personal information from children under 18 years of age. By using our Services, you represent that you are at least 18 years of age. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as quickly as possible.

If you are a parent or guardian and believe that your child under the age of 18 has provided us with personal information without your consent, please contact us immediately at [email protected]. We will investigate and, if appropriate, delete the information from our records.

We comply with the Children's Online Privacy Protection Act (COPPA), which requires us to obtain verifiable parental consent before collecting personal information from children under 13. As noted, however, our Services are intended exclusively for users aged 18 and above.

10. International Data Transfers

Taco Time is based in the United States, and the information we collect is primarily processed and stored within the United States. However, in some cases, your information may be transferred to, stored in, or processed in countries outside of the United States.

When we transfer personal information internationally, we ensure that adequate protections are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws. These protections may include:

• Transferring data to countries that provide an adequate level of data protection
• Entering into appropriate data transfer agreements with third-party service providers
• Implementing standard contractual clauses approved by relevant data protection authorities
• Ensuring third parties maintain appropriate security standards

By using our Services and providing us with your personal information, you acknowledge that your information may be transferred to and processed in the United States or other countries with data protection laws that may differ from those in your country of residence.

11. Third-Party Links and Services

Our website may contain links to third-party websites, applications, and services that are not operated or controlled by Taco Time. This Privacy Policy does not apply to third-party websites, and we are not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policies of any third-party services you access through links on our website.

Third-party services that may be integrated with or linked from our website include, but are not limited to:

• Social media platforms (Facebook, Instagram, Twitter/X, etc.)
• Third-party payment processors
• Food delivery aggregator platforms
• Google Maps or other mapping services for location-based features
• Review platforms

12. Marketing Communications

We may send you marketing communications about our menu, promotions, special offers, and new services. You have the right to opt out of receiving marketing communications at any time.

12.1 How to Opt Out

• Click the "unsubscribe" or "opt-out" link included in any marketing email we send you
• Email us at [email protected] with your request to be removed from our mailing list
• Update your communication preferences in your account settings (if applicable)

Please note that even if you opt out of marketing communications, we may still send you transactional communications related to your orders, account, or our Services (such as order confirmations and receipts), as these are necessary for providing the Services to you.

12.2 Behavioral Advertising

We may partner with third-party advertising networks to display targeted advertisements based on your browsing behavior and interests. You can opt out of interest-based advertising by visiting the Digital Advertising Alliance's opt-out page at www.aboutads.info/choices or the Network Advertising Initiative's opt-out page at www.networkadvertising.org/choices.

13. Do Not Track Signals

Some web browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked. Currently, there is no universally accepted standard for interpreting DNT signals. As a result, like many websites, our website does not currently respond to DNT signals. However, you can manage tracking through cookie settings as described in Section 8 of this Privacy Policy.

14. How to File a Privacy Complaint

If you believe that we have not handled your personal information in accordance with this Privacy Policy or applicable law, we encourage you to contact us first so that we can attempt to resolve the issue.

14.1 Contact Us Directly

Please submit your complaint or concern to:

• Email: [email protected]
• Website: tacotime.click

We will acknowledge your complaint within 5 business days and aim to resolve it within 30 business days. If we need more time to investigate, we will notify you of the extended timeline.

14.2 Regulatory Complaints — United States

If you are not satisfied with our response, or if you believe we are processing your personal information unlawfully, you may file a complaint with the relevant regulatory authority:

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will:

• Update the "Last Updated" date at the top of this Privacy Policy
• Post the updated Privacy Policy on our website at tacotime.click
• For material changes, provide notice via email (to the email address associated with your account) or through a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

If you disagree with any changes to this Privacy Policy, you should discontinue use of our Services and, if applicable, close your account and request deletion of your personal information.

16. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us:

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you feel that your concern has not been adequately addressed, you retain the right to contact the relevant regulatory authority as outlined in Section 14 of this Privacy Policy.